IT: Installing Ear Works

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Ear Works 4 is a client-server application so it has two components:
1. the Server stores the manages the data for the entire company and needs to be installed on one machine only. In a multi-office architecture, all the information for all the offices will be stored in the same database managed by the Server.
2. the Client is the interface between the Data and the User and needs to be installed on each computer in your clinic. It is the application that the user interacts with, providing and requesting information in various formats. In layman's terms, the Client is the only thing you see and use while the Server is the back-end data manager.
 
For demo purposes you can choose to install on one computer only (both the server and the client component) or on all your computers if you want a multi-user demo.
Below are the instructions on how to install the two components:
 

INSTALLING THE EW4 SERVER

1. Download the server kit from one of the two locations below:
- for a 64 bit operating system download the 64 bit kit
- if you are running a 32 bit operating system download the 32 bit kit
 
2. Run the installer as administrator. Right-click the downloaded file and choose "Run as Administrator".
 
3. Enable firewall exceptions as per this article.
 
 

INSTALLING THE EW4 CLIENT(S)

Please install the client on the server machine as well as on all the other workstations.
In order to install the clients, for each machine you need to:
1. download the client installer
2. run the installer as administration (right click>run as administrator)
3. open Ear Works and link it to your server
4. close Ear Works
5. download and install the latest update (see this article)
5. reopen Ear Works and allow it to relink automatically
Have more questions? Submit a request

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